For the purposes of EU data protection laws (“Data Protection Law“), Global Esports Entertainment GmbH is data controller (i.e., the company who is responsible for, and controls the processing of, your personal data).
While using our Service, we may ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you ("Personal Data"). Personal identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Usernames in particular games (gamertags, summoner names, etc.)
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.To register an account with Global Esports Entertainment GmbH, you must provide an email address and password, verify that you are over the age of 18 and are not a resident of jurisdiction online skilled gaming for money is illegal. Global Esports Entertainment GmbH will also choose or permit you to choose a nickname. Please note that your nickname will be available to the other service users while you participate in matches and tournaments. Your nickname, password and email address are collectively referred to as your “Account Information”.
Your personal profile will automatically be populated with your selected nickname, which you are allowed to change. Any information and content that you voluntarily add to your profile, such as your personal image, will be made public by default and will not be subject to this policy. Your nickname and profile will be publicly searchable, and your personal image will appear in search results in addition to your profile.
Should you choose to deposit funds to your in Global Esports Entertainment GmbH account in order to participate in cash tournaments, we will ask you to submit your credit card information or other information required by Payment Processor/s. To participate in cash tournaments and withdraw funds, we also may require that you provide certain personally identifiable information, including your first and last name, shipping address, phone number, and Social Security Number (your “Personally Identifiable Information”). Your Personally Identifiable Information is used to verify your identity when you withdraw cash from your account and by us and certain third party service providers to monitor for fraudulent activity and verify that you can legally participate in cash tournaments and withdraw funds. By providing Personally Identifiable Information, you represent to us that it is accurate and complete, and agree to promptly update the information as necessary to ensure that your Personally Identifiable Information remains current. We reserve the right to terminate your access to the Service if for any reason we suspect that you have provided inaccurate Personally Identifiable Information. You should carefully review our Terms and Conditions of Service because they include an agreement from you to indemnify and hold harmless Global Esports Entertainment GmbH from any losses that result from you providing inaccurate Personally Identifiable Information.
Global Esports Entertainment GmbH wants to give you the most exciting gaming experience possible. To help us figure out what you like and dislike about our Service, we may ask for your opinion from time to time. Global Esports Entertainment GmbH may request and/or collect information from you on a voluntary basis when you:
- Create an account with the services
- Withdraw or deposit cash from your account (Global Esports Entertainment GmbH will use third party credit card processing companies to process your transactions. When using a third-party processing company, Global Esports Entertainment GmbH will not have access to your credit card data)
- Enter a shipping and billing address to withdraw cash from your account
- Participate in games, tournaments, promotions or other events provided by Global Esports Entertainment GmbH
- Send questions or comments to our support team
- Submit your resume to us online
- Fill out online surveys
Global Esports Entertainment GmbH may also use technology, such as cookies, transparent gifs, frames, server log analysis and other technologies as they are developed, to enhance your experience with the Service. We automatically collect certain aggregate information and analytical data related to your Application usage. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID.
We urge you to keep your password confidential and refrain from sharing it with others. Global Esports Entertainment GmbH will not disclose, share, sell or rent Personally Identifiable Information to any third party without your prior consent.2. Special Notice Regarding Minors Under 18 Years of Age
Global Esports Entertainment GmbH respects the privacy of children of all ages. Global Esports Entertainment GmbH particularly recognizes the sensitivity of personal information concerning minors under the age of 18 and therefore provides this special notice to parents and guardians regarding the collection and use of information collected from minors in this age group.
The Service is not directed towards young children or minors under the age of 18. Global Esports Entertainment GmbH is intent on complying with applicable laws and regulations regarding minors, including the United States’ Children’s Online Privacy Protection Act. Specifically, Global Esports Entertainment GmbH will not knowingly collect and maintain any personally identifiable information from children under 18.
If you are a parent or guardian who has discovered that your child has submitted his or her personal information, Global Esports Entertainment GmbH will make reasonable efforts to delete the information from its database, at your request. To request the deletion of your child’s information, please send an email email@example.com. Be sure to include in your message the nickname, email address and password that your child submitted.3. Use of Information Collected
Global Esports Entertainment GmbH uses the collected information for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
We disclose information, including Personally Identifiable Information, that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms and Conditions.
We disclose information, including Personally Identifiable Information, in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases, whether because of a time limit, court order, inability to effectively contact a user, or for any other reason.
By upgrading an account and providing an email address, users authorize Global Esports Entertainment GmbH to provide them with important announcements, relevant promotions, and other related communications. Users will always have the opportunity to opt out of these communications at any time.
Your Account Information and certain Personally Identifiable Information is transmitted to a third-party service provider for the purpose of processing any payments. The transmission of your payment information is automatic, and at no point do we, or any of our agents or employees, have the ability to review, access or retain such payment information. For more information on how your payment information is processed, please see the terms and conditions of our third-party service providers.
If you elect to process payments using your Paypal account, your payments will be subject to Paypal’s terms of service. Please check these terms.
Except as set forth herein, Global Esports Entertainment GmbH does not sell, rent, or otherwise disclose Personally Identifiable Information collected from and about its users to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Global Esports Entertainment GmbH customer information may be transferred to Global Esports Entertainment GmbH’s successor or assign, if permitted by and done in accordance with applicable law.4. Legal basis for processing Personally Identifiable Information in the EU
In the EU, the purposes for which we process your personal data are:
- Where we need to perform the contract, we are about to enter into or have entered into with you for the Service;
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
- Where we need to comply with a legal or regulatory obligation in the EU.
Please contact firstname.lastname@example.org if you need details about the specific legal basis we are relying on to process your personal data where more than one legal basis has been set out.5. Use of Cache Data
A cache is a component of your mobile device that transparently stores data for record-keeping purposes. Cache data does not identify users, but does identify your mobile device. Most browsers and applications are initially set up to accept such data. We may use such data to assist in data collection to help us better serve you. We also permit third parties who have entered into confidentiality agreements to access such data to help us monitor use of Service for fraud or any other activity that does not comply with applicable laws.
If you are located in the EU or Switzerland, you have the following rights in respect of your personal data that we hold:
- Right of access. The right to obtain access to your personal data.
- Right to rectification. The right to obtain rectification of your personal data without undue delay where that personal data is inaccurate or incomplete.
- Right to erasure. The right to obtain the erasure of your personal data without undue delay in certain circumstances, such as where the personal data is no longer necessary in relation to the purposes for which it was collected or processed.
- Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal data in certain circumstances, such as where the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of that personal data.
- Right to portability. The right to portability allows you to move, copy or transfer personal data easily from one organization to another.
- Right to object. You have a right to object to processing based on legitimate interests and direct marketing.
If you wish to exercise one of these rights, please contact us using email@example.com. You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.7. Account Security
The security of your account relies on your protection of your password. You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email.
Any email or other communication requesting your password or asking you to provide sensitive account information via email should be treated as unauthorized and suspicious and should be reported to us immediately at firstname.lastname@example.org If you do share your password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred, please report it immediately at email@example.com.
We may have access to your password and may use such password to access your account for debugging, quality assurance, or other internal purposes.8. Data storage and transfer
From time to time we may contact you with relevant information about our Services. Most messages we send will be by email. For some messages, we may use personal data we collect about you to help us determine the most relevant information to share with you.
If you do not want to receive such messages from us, you will be able to tell us by selecting certain boxes on forms we use when we first collect your contact details. You can change your marketing preferences by clicking on the unsubscribe link at the bottom of our emails.10. Maintaining and Updating Your Account Information
As part of your use of Service, you are responsible for maintaining and updating, as applicable, your Account Information with current and complete information. You may edit and delete portions of your Account Information.
After receiving any requested changes to your Account Information or Personally Identifiable Information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate Service will be updated, corrected, changed, or deleted as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active databases. We may retain such information to resolve disputes, troubleshoot problems, and enforce our Terms and Conditions. In addition, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate.
If you are the parent or guardian of a child under the age of 13, and you have discovered that your child created an account and would like to have it deleted, please e-mail us firstname.lastname@example.org with your child’s nickname, email address and password.11. Governing Law