Privacy Policy

For the purposes of EU data protection laws (“Data Protection Law“), Global Esports Entertainment GmbH is data controller (i.e., the company who is responsible for, and controls the processing of, your personal data).

Global Esports Entertainment GmbH respects your privacy and is committed to protecting personal information that you provide in connection with your use of the Service. This Privacy Policy is intended to provide you notice of the Company’s information practices, including the types of information gathered, how information is used and safeguarded, and how you may control the maintenance and sharing of your information.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

By using the Service, you consent to the terms and conditions of this privacy policy and to our processing of personal information for the purposes stated below. If you do not agree to the terms and conditions of this privacy policy, please do not use the Service.

1. Collection of Personally Identifiable Information and Other Data

While using our Service, we may ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you ("Personal Data"). Personal identifiable information may include, but is not limited to:

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

To register an account with Global Esports Entertainment GmbH, you must provide an email address and password, verify that you are over the age of 18 and are not a resident of jurisdiction online skilled gaming for money is illegal. Global Esports Entertainment GmbH will also choose or permit you to choose a nickname. Please note that your nickname will be available to the other service users while you participate in matches and tournaments. Your nickname, password and email address are collectively referred to as your “Account Information”.

Your personal profile will automatically be populated with your selected nickname, which you are allowed to change. Any information and content that you voluntarily add to your profile, such as your personal image, will be made public by default and will not be subject to this policy. Your nickname and profile will be publicly searchable, and your personal image will appear in search results in addition to your profile.

Should you choose to deposit funds to your in Global Esports Entertainment GmbH account in order to participate in cash tournaments, we will ask you to submit your credit card information or other information required by Payment Processor/s. To participate in cash tournaments and withdraw funds, we also may require that you provide certain personally identifiable information, including your first and last name, shipping address, phone number, and Social Security Number (your “Personally Identifiable Information”). Your Personally Identifiable Information is used to verify your identity when you withdraw cash from your account and by us and certain third party service providers to monitor for fraudulent activity and verify that you can legally participate in cash tournaments and withdraw funds. By providing Personally Identifiable Information, you represent to us that it is accurate and complete, and agree to promptly update the information as necessary to ensure that your Personally Identifiable Information remains current. We reserve the right to terminate your access to the Service if for any reason we suspect that you have provided inaccurate Personally Identifiable Information. You should carefully review our Terms and Conditions of Service because they include an agreement from you to indemnify and hold harmless Global Esports Entertainment GmbH from any losses that result from you providing inaccurate Personally Identifiable Information.

Global Esports Entertainment GmbH wants to give you the most exciting gaming experience possible. To help us figure out what you like and dislike about our Service, we may ask for your opinion from time to time. Global Esports Entertainment GmbH may request and/or collect information from you on a voluntary basis when you:

Global Esports Entertainment GmbH may also use technology, such as cookies, transparent gifs, frames, server log analysis and other technologies as they are developed, to enhance your experience with the Service. We automatically collect certain aggregate information and analytical data related to your Application usage. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID.

We urge you to keep your password confidential and refrain from sharing it with others. Global Esports Entertainment GmbH will not disclose, share, sell or rent Personally Identifiable Information to any third party without your prior consent.

2. Special Notice Regarding Minors Under 18 Years of Age

Global Esports Entertainment GmbH respects the privacy of children of all ages. Global Esports Entertainment GmbH particularly recognizes the sensitivity of personal information concerning minors under the age of 18 and therefore provides this special notice to parents and guardians regarding the collection and use of information collected from minors in this age group.

The Service is not directed towards young children or minors under the age of 18. Global Esports Entertainment GmbH is intent on complying with applicable laws and regulations regarding minors, including the United States’ Children’s Online Privacy Protection Act. Specifically, Global Esports Entertainment GmbH will not knowingly collect and maintain any personally identifiable information from children under 18.

If you are a parent or guardian who has discovered that your child has submitted his or her personal information, Global Esports Entertainment GmbH will make reasonable efforts to delete the information from its database, at your request. To request the deletion of your child’s information, please send an email support@gaming-stars.net. Be sure to include in your message the nickname, email address and password that your child submitted.

3. Use of Information Collected

Global Esports Entertainment GmbH uses the collected information for various purposes:

Except as specifically outlined in this Privacy Policy, we do not share your Personally Identifiable Information or Account Information with non-affiliated third parties without your permission. We may disclose Personally Identifiable Information, aggregated information, such as demographic information, and certain statistical analysis to third party service providers to ensure compliance with applicable laws and monitor for fraudulent activity, and to third party developers who are reviewing or auditing our Services. However, before sharing your information with any such third party, we require that the third party enter into an agreement that requires that third party to keep your information confidential, and prohibits that third party from using your information for any purpose that is not related to the Service.

We disclose information, including Personally Identifiable Information, that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms and Conditions.

We disclose information, including Personally Identifiable Information, in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases, whether because of a time limit, court order, inability to effectively contact a user, or for any other reason.

By upgrading an account and providing an email address, users authorize Global Esports Entertainment GmbH to provide them with important announcements, relevant promotions, and other related communications. Users will always have the opportunity to opt out of these communications at any time.

Your Account Information and certain Personally Identifiable Information is transmitted to a third-party service provider for the purpose of processing any payments. The transmission of your payment information is automatic, and at no point do we, or any of our agents or employees, have the ability to review, access or retain such payment information. For more information on how your payment information is processed, please see the terms and conditions of our third-party service providers.

If you elect to process payments using your Paypal account, your payments will be subject to Paypal’s terms of service. Please check these terms.

Except as set forth herein, Global Esports Entertainment GmbH does not sell, rent, or otherwise disclose Personally Identifiable Information collected from and about its users to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Global Esports Entertainment GmbH customer information may be transferred to Global Esports Entertainment GmbH’s successor or assign, if permitted by and done in accordance with applicable law.

4. Legal basis for processing Personally Identifiable Information in the EU

In the EU, the purposes for which we process your personal data are:

Please contact support@gaming-stars.net if you need details about the specific legal basis we are relying on to process your personal data where more than one legal basis has been set out.

5. Use of Cache Data

A cache is a component of your mobile device that transparently stores data for record-keeping purposes. Cache data does not identify users, but does identify your mobile device. Most browsers and applications are initially set up to accept such data. We may use such data to assist in data collection to help us better serve you. We also permit third parties who have entered into confidentiality agreements to access such data to help us monitor use of Service for fraud or any other activity that does not comply with applicable laws.

Some of our business partners (e.g., analytical tracking software providers) use cookies and tracking technologies. We have no access to or control over these cookies or tracking technologies. This Privacy Policy covers the use of cookies and cache data on our website and by us only and does not cover the use of cookies or tracking technologies by any such business partner.

6. Your rights in respect of your personal information if you are resident in the EU and Switzerland

If you are located in the EU or Switzerland, you have the following rights in respect of your personal data that we hold:

If you wish to exercise one of these rights, please contact us using support@gaming-stars.net. You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

7. Account Security

The security of your account relies on your protection of your password. You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email.

Any email or other communication requesting your password or asking you to provide sensitive account information via email should be treated as unauthorized and suspicious and should be reported to us immediately at support@gaming-stars.net If you do share your password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred, please report it immediately at support@gaming-stars.net.

We may have access to your password and may use such password to access your account for debugging, quality assurance, or other internal purposes.

8. Data storage and transfer

Your information collected through our Service may be stored and processed in any country in which Global Esports Entertainment GmbH or its affiliates or service providers maintain facilities. If you are located in regions with laws governing data collection and use that may differ from the European Union law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and we will take all steps reasonably necessary to ensure that any personal data are treated securely and in accordance with this Privacy Policy. Such transfers are made pursuant to appropriate safeguards. If you wish to enquire further about these transfers, please contact us support@gaming-stars.net.

9. Marketing

From time to time we may contact you with relevant information about our Services. Most messages we send will be by email. For some messages, we may use personal data we collect about you to help us determine the most relevant information to share with you.

If you do not want to receive such messages from us, you will be able to tell us by selecting certain boxes on forms we use when we first collect your contact details. You can change your marketing preferences by clicking on the unsubscribe link at the bottom of our emails.

10. Maintaining and Updating Your Account Information

As part of your use of Service, you are responsible for maintaining and updating, as applicable, your Account Information with current and complete information. You may edit and delete portions of your Account Information.

After receiving any requested changes to your Account Information or Personally Identifiable Information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate Service will be updated, corrected, changed, or deleted as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active databases. We may retain such information to resolve disputes, troubleshoot problems, and enforce our Terms and Conditions. In addition, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate.

If you are the parent or guardian of a child under the age of 13, and you have discovered that your child created an account and would like to have it deleted, please e-mail us support@gaming-stars.net with your child’s nickname, email address and password.

11. Governing Law

This Privacy Policy is governed by the laws of European Union without giving effect to any principles of conflict of law. European Union and other countries have not harmonized their privacy regulations.

12. Effective Date; Policy Changes

Each time you use Service, the current version of the Privacy Policy will apply. Accordingly, when you use Service, you should check the date of Terms and Conditions (which appears at the top of Terms and Conditions) and review any changes since the last version. Our business changes frequently and this Privacy Policy is subject to change from time to time. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.